Please read these Terms & Conditions carefully before creating or using a GoldCasino account. We've written everything in plain, clear language to ensure there's no room for confusion.
GoldCasino's Terms & Conditions are built on six core principles
You must register with accurate and truthful information. GoldCasino reserves the right to suspend any account found to contain false details.
Keep your password confidential. Sharing your account with others is strictly prohibited. Report any suspicious activity immediately.
All deposits and withdrawals are processed under transparent rules. Withdrawals will not be processed until the applicable bonus wagering requirements are met — this policy applies equally to all members.
All game outcomes are determined by RNG technology and audited by third parties. Any form of game manipulation or cheating is strictly prohibited.
Bonuses may only be used on games approved by GoldCasino. Wagering requirements apply separately to each individual bonus.
GoldCasino is always committed to responsible gaming. Deposit limits and self-exclusion options are available at any time.
| Subject | Key Terms |
|---|---|
| Minimum Age | 18 Years of Age or Older |
| Minimum Deposit | ৳500 (bKash/Nagad/Rocket) |
| Minimum Withdrawal | ৳500 |
| Maximum Daily Withdrawal | ৳1,00,000 (KYC-verified users) |
| Bonus Wagering (Standard) | 15x – 30x (varies per offer) |
| KYC Document Submission Deadline | Before your first withdrawal |
| Inactive Account (Fee) | A monthly maintenance fee of ৳100 applies after 12 months of inactivity |
| Support Language | Bengali & English (24x7) |
By using the GoldCasino website or mobile app, you are deemed to have automatically agreed to these terms and conditions. Please read them carefully before accessing the platform for the first time.
GoldCasino is an online gaming and betting platform operating under an international gaming licence. The platform is intended solely for those who are legally eligible to use such services — it is entirely the user's own responsibility to ensure they meet the applicable age and eligibility requirements.
These terms and conditions were written in Bengali for the convenience of users. In the event of any legal dispute, the original English version shall prevail.
GoldCasino reserves the right to modify these terms and conditions at any time. Registered members will be notified of any changes via email or in-app notification.
To register at GoldCasino, you must be at least 18 years of age. Registration by minors is strictly prohibited, and age verification is an ongoing part of GoldCasino's processes.
During registration, you must provide your correct name, date of birth, mobile number, and email address. Providing false or fictitious information may result in your account being closed at any time, with the risk of any funds on balance being withheld.
GoldCasino accepts deposits via bKash, Nagad, and Rocket, as well as bank transfer and USDT (crypto).
The minimum deposit amount is ৳500 per transaction. For bank transfers, the minimum is ৳2,000, and for USDT it is the equivalent of $10. Deposits are generally credited to your wallet instantly, though bank transfers may take 2–4 hours.
Always send your deposit payment to GoldCasino's designated mobile number. If funds are sent to the wrong number, you must contact support with proof to request a refund.
GoldCasino only accepts deposits made from the account holder's own payment method. Payments from a third party's account are strictly prohibited, and any such transaction detected will trigger an account investigation.
To make a withdrawal at GoldCasino, you must first complete KYC (identity verification). Withdrawals cannot be processed without KYC — this is an internationally recognized standard for preventing money laundering.
The minimum withdrawal amount is ৳500. Withdrawals to bKash and Nagad typically arrive within 5–15 minutes, while bank transfers may take 1–3 business days. The maximum daily withdrawal limit for KYC-verified members is ৳1,00,000.
Bonus balance cannot be withdrawn directly — once the wagering requirement for the bonus is met, it converts to real money and becomes withdrawable.
Withdrawals will only be sent to the same payment method used for the original deposit. Additional verification will be required for withdrawals to a different account or via a different method.
GoldCasino bonus offers — including welcome bonuses, reload bonuses, cashback, free spins, and more — each carry their own specific terms and conditions. Please read the full terms of any offer before claiming it.
Bonus wagering requirements typically range from 15x to 30x. This means the bonus cannot be withdrawn until the wagering is completed. Not all games contribute equally toward wagering — slots generally count at 100%, table games at 10–20%, and Live Casino at 5–15%.
Cashback bonuses generally carry no wagering requirements and are credited directly as real money. However, terms may vary for specific cashback offers.
All game outcomes at GoldCasino are powered by RNG (Random Number Generator) technology and are regularly audited by independent third-party auditors. Game results are never pre-determined or manipulated.
Each game has its own rules, which can be found in that game's help section. If a technical error affects the outcome of any game, the round will be declared void and the bet will be refunded.
If a match is abandoned or closed before an official result is declared in live cricket or Sports Betting, GoldCasino will settle the bet according to its own rules. Full details are covered in the following section.
If your internet connection drops or your device shuts down during a game, the outcome of any active bet will be saved on GoldCasino's servers. You will be able to view the result upon logging back in.
The following activities are strictly prohibited on the GoldCasino platform. If detected, the account will be closed immediately and any associated winnings may be forfeited:
GoldCasino reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:
Upon account closure, the process of refunding the member's actual balance (excluding bonuses) will be initiated; however, funds may be held until the investigation is completed.
Members may also voluntarily close their own account at any time — simply contact support to do so.
GoldCasino stores your personal information — including your name, mobile number, and payment details — with the highest level of security. SSL 256-bit encryption is active at all times.
Your information is never sold to third parties. However, data may be shared when required by law or government directive.
For more details about our Privacy Policy Privacy Policy page View.
GoldCasino places the highest importance on responsible gaming. We want every member to enjoy gaming as a form of entertainment — never as a source of financial stress.
To support this, GoldCasino offers the following features:
To learn more about Responsible Gaming the Responsible Play page View.
For any disputes or complaints, contact GoldCasino's support team first. Most issues are resolved within 48 hours via live chat or email.
If a matter cannot be resolved through support, you have the option to appeal to GoldCasino's licensing authority.
To file a complaint, email support@goldcasino.pro with "Complaint" in the subject line. Please include your account number and a detailed description of the issue.
GoldCasino reserves the right to modify, update, or revise these Terms & Conditions at any time. Members will be notified via their registered mobile number or email, and the updated effective date will be displayed at the top of the page.
If you object to the updated terms, you may close your account. However, continuing to use the platform after any changes have taken effect will be considered acceptance of the new terms.
To reach us: support@goldcasino.pro You can also chat with us in Bengali via Live Chat on the app or website. Support is available 24/7, every day of the week.